Metro Movers

Move one bedroom apartment
Short distance (9km)
Charged $159 an hour.
1. I specifically went with Metro Movers because they could start at 8am. Instead they turned up two hours late with the excuse that their GPS sent them in the wrong direction; they couldn't tell the difference between Manly and Lane Cove (NSW).
2. They tried to charge for extra time they weren't working: invoice said 10am when they didn't arrived until 10:20am and they attempted to say they finished at 3:15pm when they were sitting around for the last 20 minutes. His reasons were "it's just fifteen minutes, come on, it's not very much."
3. He couldn't calculate the total, attempted to charge me $518 instead of $437. I made him call his boss who correctly gave the $437 total.
4. When I wasn't in the room they damaged my bed frame while attempting to dismantle it and then the workers blamed me for breaking it; their boss is refusing to pay for repair or replacement.
5. They didn't appreciate or understand that fragile boxes needed to be on top of the other boxes.

Worst experience moving house/apartment I've ever had. It was almost a movie comedy about a terrible moving company. I wouldn't let them move my garbage. Avoid at all costs.

Move size: 1 Bedroom Home Service cost: $159